Refund policy

Return Process

We hope that you will love all of your purchases from Sunday Best. However, we understand that purchases may need to be returned. Online purchases are eligible for store credit only if returned within 14 business days of receiving your order. After this timeframe, your item isn't eligible for return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and the packing slip. The packing slip is included in the bag with your purchase and has the order number on it. You must wrap the item to protect the item. 

Items must be in perfect condition to be accepted for return and free of odors.

Customer is responsible for return shipping costs. No return authorization is needed. Please note that returns will need to be sent to the following address:

You can always contact us for any return questions at contactsundaybest.com

Exceptions / non-returnable items

We cannot accept returns on sale items or gift cards + the below cannot be returned for store credit.

• Shows evidence of wear
• Was damaged after you tried on the item
• Has been washed
• Was purchased with store credit (partially or full)
• Bralette or bodysuits
• Sale item
• Any item purchased at 25% off or more are final sale
• Seasonal promotions/sales are final sale no matter the discount
• Holiday/Seasonal items are non returnable
• Jewelry and accessories

Unfortunately, we cannot accept returns on sale items or gift cards.

Shoes must be sent back in the original shoe box to be accepted along with a box to protect the item. Shoes sent back with the shipping label on the shoe box won't be eligible for return. 

All ineligible returns will not be processed and you will have to purchase a shipping label to have the item shipped back to the purchaser. 

Refunds

Online purchases are only eligible for store credit if returned within 14 business days. 

Refunds are given in the event that your item is damaged, out of stock, or for size exchanges.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The item must be free of perfumes and odor. Once your item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will be sent to you in the form of a gift card. 

Once Sunday Best has received your return order, please allow 7-10 days for us to process it. Once processed, your store credit will be emailed to you. Store credit expires 1 year from the date it's issued. 

Damaged items and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Damaged items must be reported within TWO DAYS of the reception of your order. Please email us at and forward photos of any damage. 

Please contact contactsundaybest.com for any questions.